Privacy Policy

1. Introduction

Kredonlavino ("we", "our" or "the company") is committed to protecting the privacy and security of our users' personal information. This Privacy Policy describes how we collect, use, store, and protect your personal information in compliance with Mexico's Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and other applicable laws.

By using our website and services, you accept the practices described in this Privacy Policy. If you do not agree with these terms, we recommend that you do not use our services.

2. Data Controller

Company Name: Kredonlavino

Address: Esquina sur 77, Ermita Iztapalapa 266, Sinatel, Iztapalapa, 09470 Ciudad de México, CDMX, Mexico

Contact email: privacy@kredonlavino.com

Phone: +52 55 5674 6666

3. Information We Collect

3.1 Information Provided Directly

We collect information that you voluntarily provide to us when you:

• Complete contact forms on our website
• Subscribe to our communications
• Interact with our services

This information may include:

• Full name
• Email address
• Phone number
• Messages and inquiries you send us

3.2 Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referral source
• Cookie information (subject to your consent)

4. Purposes of Personal Data Processing

4.1 Primary Purposes (Necessary)

We use your personal information for the following essential purposes:

• Respond to your inquiries and information requests
• Provide the services you request
• Process and manage your communication with us
• Comply with legal and regulatory obligations
• Maintain the security of our systems and prevent fraud

4.2 Secondary Purposes (Optional)

With your express consent, we may use your information to:

• Send you information about our services and minimalism-related content
• Conduct statistical analysis and website improvements
• Personalize your experience on our site
• Send you marketing communications (you may opt out at any time)

You may refuse the processing of your data for these secondary purposes without affecting the main services we provide to you.

5. Transfer of Personal Data

We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.

We may share your information with:

• Service providers: Companies that help us operate our website and provide services (e.g., hosting, analytics, email)
• Legal authorities: When required by law or to protect our legal rights
• Business successors: In case of merger, acquisition, or asset sale

All third parties with whom we share information are contractually obligated to maintain the confidentiality and security of your data.

6. Security Measures

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

• Encryption of sensitive data via SSL/TLS
• Strict access controls to personal information
• Regular staff training on data protection
• Periodic security audits
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

7. ARCO Rights

In accordance with LFPDPPP, you have the right to:

• Access: Know what personal data we have about you and details of its processing
• Rectification: Request correction of inaccurate or incomplete data
• Cancellation: Request deletion of your personal data from our records
• Opposition: Object to the processing of your personal data for specific purposes

To exercise any of these rights, send a request to privacy@kredonlavino.com with the following information:

• Full name and contact information
• Clear description of the right you wish to exercise
• Documents proving your identity
• Any information that facilitates the location of your data

We will respond to your request within 20 business days following its receipt. If your request is appropriate, we will make it effective within the following 15 business days.

8. Revocation of Consent

You may revoke your consent for the processing of your personal data at any time, provided it is not prevented by a legal provision.

To revoke your consent, follow the same procedure described for exercising ARCO rights. The revocation will not have retroactive effects.

9. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.

You can configure your browser to reject all cookies or indicate when a cookie is being sent. However, some features of the site may not function properly without cookies.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless the law requires or permits a longer retention period.

Criteria for determining the retention period include:

• The time necessary to maintain our relationship with you
• Legal requirements or regulatory obligations
• Dispute resolution or legal compliance needs

11. Minors

Our services are not directed at minors under 18 years old. We do not intentionally collect personal information from minors. If we discover that we have collected information from a minor without appropriate parental consent, we will delete that information immediately.

If you are a parent or guardian and believe your child has provided us with personal information, contact us immediately.

12. Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We recommend reading the privacy policies of any third-party websites you visit.

13. Modifications to this Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with a revised update date.

Substantial changes will be notified through a prominent notice on our website or by email. Your continued use of our services after such modifications constitutes your acceptance of the updated policy.

14. Contact

If you have questions, comments, or concerns about this Privacy Policy or our data practices, contact us:

15. Data Protection Authority

If you believe your data protection rights have been violated, you may file a complaint with the National Institute for Transparency, Access to Information and Personal Data Protection (INAI):